Overview - what this guide covers
Start with easy steps, then use the scan for deeper checks like drivers, startup load, temperature, and disk health.
Symptoms you might see
- screen goes black; cursor visible; after sleep or update
Display turns black during use or right after login, sometimes cursor shows, often after driver or OS update
Manual fixes - step by step
- hard power reset; update or roll back display driver; disable Fast Startup; check external monitor
Hold power 10 seconds to reset, reinstall GPU driver using vendor package, toggle Fast Startup off, test with HDMI to confirm panel vs GPU issue
Prevention - keep the issue from coming back
Keep display drivers current and avoid forced shutdowns during updates
How PC-Care.ai helps
Free PC scan checks startup load, drivers, thermal throttling, disk health and extensions
Simple report with prioritized actions and a performance score
Run Free AI Scan
Let PC-Care.ai Diagnose Your PC Automatically
Skip the guesswork. PC-Care.ai's AI scan analyses your actual running processes, startup load, drivers, and disk health in 2 minutes — and gives you a ranked list of what to fix first.
Full System Scan
Maps CPU, RAM, disk, drivers, and startup load in 2 minutes.
Automated Cleanup
Removes temp files, update caches, and startup bloat safely.
One-Click Fixes
Apply recommended optimisations with a single click.